COMMUNITY OUTREACH TRAINING FOR SECURITY GUARDS!
Security guards protect people and property, but the most professional and well-liked security guards do so while being respectful and helpful. At AGS, we train our security officers to act as pillars of the community.
Our unarmed guards must be especially competent in this way, as their behavior and choices determine their security. They often have no weapons to fall back on. Rather than resorting to violence, our security personnel are trained in situation de-escalation and non-violent conflict resolution.
The important AGS Community Outreach program doesn’t just stop there; our guards also learn the finer points of information dissemination and how to enforce rules and regulations without being rude or forceful. Overzealous and aggressive guards may have a role at some sites, but most security guards need a more discreet and understanding approach to dealing with the public.
Here is a little tip for any aspiring security officer: the guards we have worked with for years and those companies and cities asking to remain on site know how to command respect rather than demand it.
AMERICAN GLOBAL SECURITY GUARDS ARE EXPERTS IN DEALING WITH PEOPLE
Transients, crowds, attendees of indoor events, people wandering around a shopping area—what do these people all have in common? They are all human beings to be treated with respect, but they also must be acknowledged as potential security threats.
Events in particular have the potential to become unruly and produce chaos. Therefore, we train American Global Security field personnel to take charge of these situations and prepare for many possibilities.
Disorder in a crowd might lead to violence or vandalism. Unarmed security officers must control the crowd with care and without resorting to violence themselves. Our training programs promote vigilance and encourage our personnel to use their self-confidence to increase their presence in a crowd.
Ultimately, experience is the most excellent teacher. So, not only do we have qualified and field-experienced personnel leading these training sessions, but we also prefer to schedule rookie security officers working with events and crowds alongside more seasoned veterans. Hire American Global Security, Inc., to experience the benefits of having security guards who prioritize the people interacting with your business or event, not just the property.
